DIAGNOSIS This is almost always a faulty internal transformer or a loose component resonating within the housing, not the speakers. It's a hardware issue.
FIX Contact Ring Support for a warranty replacement. The buzzing indicates a component failure.
- In the Ring app, go to Menu > Help > Contact Us > Call Us or Start a Support Ticket.
- Have your device's serial number ready (found in Device Settings > General Settings).
- Describe the constant audible buzzing/humming from the unit itself. They will typically offer a replacement after basic troubleshooting.
IF THAT DIDN'T WORK If support is unhelpful, the only other fix is a physical one: ensure the unit is mounted tightly to its junction box and all wire nuts inside the box are secure. A loose connection can sometimes cause a hum, but this is less common.
HEADS UP Before calling, perform one check: In the Ring app, go to Device Settings > Audio Settings > toggle "Audio" off. If the buzz persists with audio OFF, it confirms a hardware fault, not a speaker feedback issue.