DIAGNOSIS The default motion zones and sensitivity are often too broad or poorly calibrated, causing the advanced radar-based detection to ignore close-range motion.
FIX Manually tune the Motion Settings in the Ring app.
- Open Live View, tap the gear icon > Motion Settings.
- Tap "Motion Zones" and draw a zone ONLY on the key approach paths (sidewalk, driveway). Do not cover the entire field of view.
- Go back, tap "Motion Sensitivity" and set it to at least 7 or 8.
- Under "Smart Alerts," ensure "People Only Mode" is OFF during this tuning phase to test general detection.
IF THAT DIDN'T WORK The radar sensor might be obstructed or misaligned. Check that the lower radar dome on the unit is clean and has a clear, unobstructed view of the detection area, not pointing directly at a wall or dense shrubbery.
HEADS UP The "Bird's Eye View" radar tracking feature can sometimes prioritize aerial tracking over immediate alerting. If you're still missing events, try disabling Bird's Eye View temporarily to see if standard motion alerts improve.