A rattling noise is almost always a loose filter. The pre-filter or HEPA filter isn't seated correctly.
- Unplug the unit.
- Remove the rear grille.
- Take out the HEPA filter and carbon pre-filter. Check both for any tears or damage.
- Reinsert the carbon pre-filter first, ensuring it's flat against the back of the unit.
- Reinsert the HEPA filter, pressing firmly around all edges to ensure a tight seal.
- Replace the grille and plug it back in.
IF THAT DIDN'T WORK: The noise could be a foreign object like a small toy or piece of debris inside the unit or caught in the fan blades. Unplug it and inspect the interior cavity and fan area with a flashlight. Remove any obstructions.
HEADS UP: A continuously loose filter reduces cleaning efficiency and strains the motor. Make sure the grille clicks securely into place after every filter check.