Initial smoke/burning smell is often residual manufacturing oils or packaging materials on first use. If it persists, it's a problem.
FIX:
- Immediately turn off and unplug the appliance. Let it cool fully.
- Remove the drawer, wire rack, and crisper plate. Wash them thoroughly in warm, soapy water to remove any protective coatings. Dry completely.
- Wipe the interior cooking chamber, heating element area, and fan with a damp cloth. Any visible debris or oil must be removed.
- Reassemble. Run the appliance empty at 400°F for 20 minutes. Smoke/smell should dissipate. Ensure your kitchen is well-ventilated.
IF THAT DIDN'T WORK: Inspect for non-oven-safe materials: a plastic tag left on the rack, melted utensil, or food packaging (like a parchment liner touching the heating element).
HEADS UP: Continuous smoke or a strong electrical burning smell indicates a serious fault. Unplug immediately, do not use, and contact service.