my shark navigator lift away vacuum won't turn on, what's wrong?

— asked by Kyle

Check the power cord. It's a 30-foot manual-wind cord. Unwind it fully from the unit and plug it directly into a working wall outlet. If it still won't power on, inspect the cord for damage.

  1. Unplug the vacuum.
  2. Unwind the entire 30-foot cord from the cord wrap on the back of the unit.
  3. Plug the cord directly into a different wall outlet you know is working.
  4. Try the power switch.

If that didn't work, the issue could be internal. There are no user-serviceable fuses. You'll need to contact Shark for service under the 3-year warranty.

Heads up: Always fully unwind the cord before use to prevent overheating and damage to the internal wiring.

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