DIAGNOSIS: Your motion detection settings are likely too sensitive for the area, causing the camera to repeatedly trigger and then re-trigger before the full clip length finishes, which creates a series of short clips.
FIX: Adjust the motion detection zone and sensitivity. 1) In the Blink app, go to the camera settings and find "Motion Settings." 2) First, use the "Activity Zones" to block out areas with constant small movement (like a tree branch outside a window or a ceiling fan). 3) Then, lower the sensitivity slider. Start at the midway point and test it. Walk through the area you want to monitor and see if it captures a full clip. Increase sensitivity only if it's missing the motion you want.
IF THAT DIDN'T WORK: If you're using a "Retrigger" time (the pause between clips), it might be set too long. If motion happens again during this pause, it won't record. Try setting the "Retrigger" time to a shorter interval, like 10 seconds.
HEADS UP: The camera needs a few seconds of continuous motion to decide it's worth recording. Very brief motion (like a car driving quickly past a window) might only generate a short clip. This is normal behavior to save cloud storage and battery on other Blink models.