You likely overfilled the clean water tank. There's a specific fill line you need to respect.
- Stop using the machine and unplug it.
- Empty both the clean water and dirty water tanks completely.
- Check the clean water tank. You'll see a 'MAX' fill line. Never fill past this line.
- When refilling, pour clean water and solution slowly, watching the line closely.
- Ensure the tank lid is locked down securely before reattaching it to the machine.
IF THAT DIDN'T WORK: The seal on the dirty water tank might be misaligned or have debris on it. Remove the dirty tank, clean the rubber gasket around the top rim with a damp cloth, and reseat it firmly until it clicks.
HEADS UP: Using the machine on a steep incline can also cause leaks. Keep it on a relatively flat surface during operation.