my pro 2's motion detection is terrible, it misses people walking right up to the door or alerts me 5 minutes after they leave

Diagnosis

The 3D Motion Detection zones and sensitivity are either poorly configured or are being thrown off by repetitive motion like a swinging tree branch.

How to Fix It

Reconfigure your motion zones and sensitivity in the app.

1. In the Ring app, go to Motion Settings > Motion Zones.
2. Draw a zone that starts about 10 feet from your door, not at the street. The Pro 2 is best at detecting motion moving across the zones, not directly toward the camera.
3. Set Motion Sensitivity to 'Regular' or 'Light'. 'Frequent' can cause alert fatigue and delays as the system processes too much.
4. Under Smart Alerts, enable 'People Only Mode' to filter out cars and animals.

If That Didn't Work

Slow or delayed alerts are usually a network issue. The video has to upload to the cloud before you get the alert. Check your Wi-Fi RSSI in Device Health. If it's below -55, improve your signal with a Wi-Fi extender or Ring Chime Pro.

Heads Up

The 'Bird's Eye View' feature uses radar to show a path, but it does NOT control detection. Tuning the motion zones in the top-down view is what actually improves detection accuracy.