my washer is making a loud grinding or scraping noise, especially during the agitate part of the cycle.

— asked by Casey

Quick answer: A foreign object is caught between the inner wash drum and the outer tub. Common items are coins, bra wires, or small toys.

Diagnosis

A foreign object is caught between the inner wash drum and the outer tub. Common items are coins, bra wires, or small toys.

How to Fix It

Unplug the washer. Tilt it back carefully and look underneath through the drain pump filter opening. Shine a light. You may see the object. Use needle-nose pliers to remove it. Also, remove the drain pump filter and check the impeller for damage.

If That Didn't Work

The noise could be from a failed spider arm bearing. The spider arm connects the inner drum to the drive shaft. If it corrodes and seizes, it creates a metal-on-metal grind. This is a major repair requiring drum disassembly.

Heads Up

Do not ignore a grinding noise. A foreign object can eventually puncture the inner drum. A failed bearing will destroy the washer if run. Diagnose it fully before running another cycle.

📖 Whirlpool Troubleshooting Guide - Washer, Dryer, Dishwasher & Fridge Fixes
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