the washer display says 'sud' and it just sits there, won't finish the cycle.

— asked by Taylor

Quick answer: 'SUD' is a suds lock error. You used too much high-efficiency detergent or the wrong type, creating excessive suds the washer can't rinse out.

Diagnosis

'SUD' is a suds lock error. You used too much high-efficiency detergent or the wrong type, creating excessive suds the washer can't rinse out.

How to Fix It

Press Pause/Cancel twice to clear the cycle. Open the door. Add 1/2 cup of white vinegar directly into the drum. Close the door. Run a rinse and spin cycle. The vinegar will break down the excess suds. Use only 1-2 tablespoons of HE detergent per load.

If That Didn't Work

The pressure switch (water level sensor) or its tube might be clogged with detergent residue, giving a false suds reading. A technician would need to check the tube for blockage and clean it.

Heads Up

Never use regular (non-HE) detergent in a front loader. It creates massive suds. Using more detergent than recommended does not clean better; it causes this error and leaves residue on clothes.

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