netgear orbi rbk752 satellite light is solid amber, not syncing with router, help?

— asked by Trevor

A solid amber Satellite LED indicates a sync failure. The connection between router and satellite is not established.

FIX:

  1. Power cycle both units. Unplug the satellite and router from power for 30 seconds, then plug the router back in first. Wait 2 minutes, then plug the satellite back in.
  2. Place the satellite closer to the router, in the same room, during the initial sync process.
  3. Press the Sync button on the back of the router, then within 2 minutes, press the Sync button on the back of the satellite.
  4. Wait for the satellite's LED to turn solid white. This can take up to a minute.

IF THAT DIDN'T WORK:

  • Check for physical obstructions or interference sources (large metal objects, microwaves) between the router and satellite.
  • Perform a factory reset on the satellite using the recessed Reset button on the back. Hold it for 10 seconds with a paperclip, then attempt the sync process again from scratch.
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