Diagnosis
A complete lack of power points to an internal electrical failure, most commonly a blown thermal fuse on the main control board or a failed user interface (UI) board.
How to Fix It
First, check the most accessible failure point: the thermal fuse.
1. Unplug the washer for at least 5 minutes.
2. Remove the console/control panel. On this model, it usually tilts forward after releasing tabs or screws at the rear.
3. Locate the main control board. You'll see a small, white, rectangular component with two wires—this is the thermal fuse (often part #WPW10304976).
4. Use a multimeter on continuity mode. If it shows no continuity, it's blown. Replace it. This fuse blows if the machine overheats, often from a failed motor control circuit.
5. If the fuse is good, the main control board or UI board is likely dead and needs replacement.
If That Didn't Work
If replacing the thermal fuse doesn't bring it to life, the problem is almost certainly the main control board. For this model, the main control and UI are often sold as a single assembly. Check for any visible burn marks or swollen capacitors on the board.
Heads Up
A blown thermal fuse is a symptom, not always the root cause. It can blow due to a short elsewhere. If the new fuse blows immediately, you have a larger electrical fault that requires professional diagnosis.