Check the ambient temperature. The machine won't operate or charge below 5°C (41°F).
FIX: Move the machine and charger to a warmer environment, above 5°C (41°F). Connect it to the charger. The battery LED should flash blue while charging. A full charge takes approximately 4 hours. The light turns off when charging is complete.
IF THAT DIDN'T WORK:
- Check the battery LED. A flashing blue light indicates a battery fault.
- Ensure all connections are secure. The charger can be used directly or in the dock.
- Try changing the battery. Push the battery release button on the handle and slide the battery off. Align a second battery and slide it in until it clicks.
HEADS UP: The battery is designed to stop charging when complete. Returning the machine to the dock after use helps maintain battery life.