after the latest app update, my dreame l40 won't start scheduled cleanings, it just sits there on the dock

— asked by Jordan

Quick answer: A firmware/app update glitch has corrupted the schedule or caused a mismatch between the robot's internal clock and the app. The robot is 'asleep' during the scheduled time.

Diagnosis

A firmware/app update glitch has corrupted the schedule or caused a mismatch between the robot's internal clock and the app. The robot is 'asleep' during the scheduled time.

How to Fix It

  • Delete all existing schedules in the Dreame app.
  • Power cycle the robot and dock: unplug the dock, remove the robot, wait 60 seconds, then plug everything back in and place the robot on the dock.
  • Recreate your schedule from scratch in the app. Ensure the robot's time zone is set correctly in the app settings.

If That Didn't Work

Check that 'Do Not Disturb' mode is not accidentally enabled in the app, as this silences and disables all scheduled runs. Also, ensure the robot has a strong wifi connection at the scheduled time, as some updates added a connectivity check before starting.

Heads Up

After any major firmware update, it's good practice to reboot the system and re-enter schedules. App and robot software don't always sync perfectly, and schedules are a common casualty.

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