Diagnosis
The infrared sensors on the robot's front bumper or the dock's signal LEDs are dirty, blocking the homing signal.
How to Fix It
- Turn the robot off. Use a dry cloth to wipe clean the entire front bumper, focusing on the dark, semi-transparent window.
- Wipe the two circular infrared receivers on the front of the docking station.
- Ensure the dock is placed against a wall, on a hard, level surface with at least 1.5 meters of clear space in front and 0.5 meters on each side.
- Manually place the robot directly in front of the dock, about 1 meter away, facing it, and turn it on. It should attempt to dock.
If That Didn't Work
Strong ambient infrared light (like direct sunlight) can interfere. Move the dock to a different, shaded location and try again.
Heads Up
Never place the dock on a thick rug or uneven surface. The robot needs a smooth, firm approach to align the charging contacts.