Diagnosis
Most common cause is the robot trying to connect to a 5GHz network band or a mesh network with a single SSID. The Q Revo MaxV setup only works on 2.4GHz.
How to Fix It
- On your phone, go to WiFi settings and temporarily connect to a 2.4GHz network. If your router broadcasts a combined signal, you may need to log into your router admin to temporarily disable the 5GHz band.
- Ensure your phone's Bluetooth is ON. The app uses Bluetooth for the initial handshake.
- Place the robot and your phone within 3 feet of your WiFi router during setup.
- Restart the robot (hold the power button) and your phone, then try setup again.
If That Didn't Work
Some newer routers with WPA3 security can cause issues. Try temporarily switching your 2.4GHz network to WPA2-PSK (AES) security in your router settings.
Heads Up
Do not use VPNs, ad blockers, or enterprise networks during setup. They will block the necessary local communication.