the sanitize light never comes on, even after a full cycle. how do i know it's working?

— asked by Alex

Quick answer: The sanitize indicator only illuminates if the final rinse water reached 155°F. The water heater may be set too low, the cycle was interrupted, or the heating element is faulty.

Diagnosis

The sanitize indicator only illuminates if the final rinse water reached 155°F. The water heater may be set too low, the cycle was interrupted, or the heating element is faulty.

How to Fix It

Increase your household water heater temperature and run a diagnostic.

  • Set your home's water heater to 120°F minimum (this gives the dishwasher enough incoming heat to boost to 155°F).
  • Run a Sanitize cycle with the dishwasher empty. Ensure no one uses hot water elsewhere during the cycle.
  • After the cycle ends, wait 5 minutes. The light should illuminate if the temperature was achieved.

If That Didn't Work

The internal heating element or its high-limit thermostat may have failed. This requires a multimeter test for continuity and is a common repair.

Heads Up

The sanitize light is a status indicator, not a guarantee of sterilization. Dishes are still cleaned in other cycles. The light often won't come on if you use the 'Energy Saver' dry option.

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